We're Committed to Safe Gaming

At aec367 Responsible Gaming — Know Your Limits for Fun

Gaming is not just about winning — it is a form of entertainment. aec367 wants you to always play in a controlled and mindful way. Our responsible gaming tools will help you build healthy gaming habits.

18+ Age Restriction
24/7 Support
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5+ Protection Tools

Core Principles of Responsible Gaming

At aec367, we believe safe gaming is not just a rule — it is a way of life

Time Management

Decide in advance how long you'll play each day or week. Sticking to a time limit keeps gaming fun.

Budget Management

Only bet what you can afford to lose. Set a deposit limit and stick to it strictly.

Think of It as Entertainment

Enjoy gaming as entertainment, not as a source of income. This mindset is what keeps you safe.

Do not chase losses

Chasing losses with bigger bets is never a smart move. Take a break and clear your head.

Self-Assessment

Ask yourself regularly — is gaming having a negative impact on your daily life? An honest answer will point you in the right direction.

Stay Connected with Family & Loved Ones

Gaming can never replace family relationships and social life. Keeping a healthy balance is what matters most.


What does responsible play mean?

Responsible play means enjoying gaming as a controlled and mindful form of entertainment. The core principle of responsible gaming at aec367 is simple — you stay in control of the game, not the other way around. Gaming truly becomes enjoyable when every player consciously sets their own boundaries.

Responsible play on our platform is not just a policy — it is at the very core of our business. aec367 believes that a happy, healthy player is the one who gets the best gaming experience over the long run. That is why we have built a suite of tools and resources to help you maintain healthy gaming habits.

Online gaming is growing rapidly in Bangladesh. In this environment, responsible gaming practices matter more than ever. aec367 always wants you to stay safe, your family to be well, and gaming to play a positive role in your life.

Keep in Mind

Gaming is a great form of entertainment, but it is never a solution to financial problems. Always play within your means.

aec367 Protection Tools

To keep your gaming experience safe, we provide the following tools

Deposit Limit

Set your own maximum deposit limit on a daily, weekly, or monthly basis. Once set, it takes effect immediately.

Session Time Limit

Decide in advance how long you will play in one session. Once the time is up, the system will automatically send you an alert.

Cooling-Off Period

Take a temporary break from gaming, anywhere from 24 hours to 30 days. During this time, account access will be automatically restricted.

Self-Exclusion

Block your account for an extended or permanent period. You can choose anywhere from 6 months to 5 years, or opt for a permanent closure.

Loss Limit

If your losses exceed a set amount, gaming will automatically pause. This is the most effective financial protection tool available.

Promotion Opt-Out

Disable bonus offers and promotional messages. Especially useful for those who want to avoid temptation.

Setting Limits — How Does It Work?

Setting limits at aec367 is simple. Just go to Account Settings and set any limit in a matter of seconds. Reducing a limit takes effect immediately, but increasing one requires a waiting period of 24 to 72 hours — this is intentional, to prevent impulsive overspending.

Limit Type Duration Takes Effect Status
Deposit Limit Daily / Weekly / Monthly Immediate (when reducing) Active
Loss Limit Daily / Weekly / Monthly Immediate (when reducing) Active
Session Time Limit Per Session Immediate Active
Cooling-Off 24 Hours — 30 Days Immediate Temporary
Self-Exclusion 6 Months — Permanent Immediate Long-Term
Important

Once self-exclusion is activated, your account cannot be reopened for the duration of that period under any circumstances. Please think carefully before making this decision.

Recognize the Warning Signs

There are some early warning signs of gaming addiction that, if recognised in time, can help you avoid bigger problems

Continuously placing larger bets to recover lost money.

You have tried to stop gaming but cannot.

Lying to family or friends about your gaming.

Borrowing money or taking funds from family or loved ones to fund gaming.

Neglecting work, studies, or family responsibilities to spend time gaming.

Feeling restless, irritable, or angry when you are unable to game.

Using gaming to cope with financial stress or escape emotional distress.

The amount of money and time spent on gaming keeps increasing.

What to do if you notice one or more warning signs?

If you recognise even one of the signs above, use aec367's self-exclusion or cooling-off tool right away and seek advice from a specialist.

Self-Assessment Questionnaire

Answer the following questions honestly to evaluate your own gaming habits

1

In the past month, have you spent more than your set budget and felt regret afterwards?

2

Have you tried to stop gaming but kept coming back?

3

Have your family or close ones expressed concern about your gaming?

4

Have you been cutting back on sleep, meals, or work to make more time for gaming?

5

Do you lose your temper after a loss and chase it with more bets?

6

Does gaming feel more like a compulsion than entertainment now?

Results Analysis

If one or two answers are "Yes" — stay cautious and set limits. Three or more — contact aec367 support right away and seek professional help.

Self-Exclusion — How to Get Started?

If you feel you need a longer break, use aec367's self-exclusion feature. It is completely confidential and can be completed in just a few easy steps.

1
Log in to your account

Log in to your aec367 account and go to Profile Settings.

2
Go to the "Responsible Gaming" section

Click the "Responsible Gaming" tab in your settings.

3
Select Your Self-Exclusion Period

Choose from 6 months, 1 year, 3 years, 5 years, or permanent exclusion.

4
Confirm

Confirm your decision. Your account will be restricted immediately and you will receive a confirmation email.

5
Contact Support (Optional)

If needed, our support team can provide further assistance and information on professional resources.

Watch Out For

All promotional emails and notifications will be automatically disabled during self-exclusion. This decision cannot be changed before the selected period ends.

Minor Protection

Aec367 strictly prohibits anyone under 18 from participating on the platform. Age is verified at registration, and KYC documents may be requested when necessary.

If you have children or teenagers at home, take the steps below to prevent them from accessing online gaming sites:

  • Install parental control software on your device.
  • Never share your account password with anyone.
  • Keep your device locked when not in use.
  • Use incognito or private mode in your browser.
  • Have an open conversation with your child about online safety.

If you suspect a minor has been using your account, please [email protected]to let us know.

Where Can You Find Help?

If you feel gaming is causing problems for you or someone close to you, seeking help is not a sign of weakness — it takes courage. aec367 is always here for you.

  • aec367 Live Chat Support: Available 24/7 — connect directly through the platform.
  • Email Support: [email protected] — You'll receive a response within 24–48 hours.
  • National Mental Health Helpline (Bangladesh): Kaan Pete Roi — contact them for psychosocial support.
  • Family & Friends: Share how you're feeling with someone you trust.
  • Professional Counseling: Consult a mental health professional.
The aec367 Commitment

If you need help, we will never judge you. Your well-being always comes first.

Frequently Asked Questions

Yes, limits can be increased, but the change does not take effect immediately. There is a mandatory waiting period of 24 to 72 hours, deliberately built in to prevent impulsive overspending. Decreasing a limit, however, takes effect right away.

Yes, you can still withdraw funds from your account while self-exclusion is active. Withdrawals continue to be processed as normal even when gaming and deposits are disabled. Contact our support team for more details.

Start by having a calm, non-judgmental conversation with them. Let them know you want to help, not blame. The aec367 support team can also guide family members. Seeking help from a professional counselor may be the most effective step.

A cooling-off is a temporary break lasting 24 hours to 30 days. Once the period ends, your account is automatically reactivated. Self-exclusion is a long-term decision — from 6 months up to permanent. Your account cannot be reactivated before the self-exclusion period expires.

Yes, all of aec367's responsible gaming tools are completely free and available to all registered users. Deposit limits, loss limits, session timers, cooling-off periods, and self-exclusion — everything can be accessed at no cost from your account settings.

Safe & Enjoyable Gaming

Play responsibly, enjoy with peace of mind

Join aec367 and use our protection tools to enjoy a safe gaming experience. Your safety and well-being are our top priority.


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